FAQs.
Frequently Asked Questions
Q. what do I need to do to begin therapy?
A. If you would like to explore beginning the process of engaging in therapy, please complete the contact form to schedule an initial phone consultation. During the consultation, you can share what you are looking for, your availability and ask any questions you have in regards to working with your provider. Should you decide to move forward and schedule an initial intake session, you will be sent an intake form to fill out before coming in and, if you have insurance, we will verify coverage.
Q. what is the cost per session for individual therapy?
A. The out-of-pocket cost for an individual therapy session with Sarah & Avi is $185/hour; Marika is $160/hour. With insurance, rates vary based on your plan. Please check with your insurance company for the specifics on coverage, deductibles, co-insurance, etc.
Q. do you take insurance?
A. We currently accept Blue Cross Blue Shield PPO and BCBS Blue Choice health insurance plans. Therapy services are billed directly to your insurance provider. You are responsible for any additional costs including co-payments, services that are not covered through insurance, and fees incurred due to late cancellations/missed appointments. If your plan includes a deductible, you are responsible for the full in-network rate until you reach the deductible, after which point, you will pay a percentage of the in-network rate based on your plan.
If you have insurance through another provider, you may be able to be reimbursed for mental health services received out-of-network. It is your responsibility to check with your insurance provider to inquire about what services are covered. We will provide a monthly invoice for you to submit for reimbursement if necessary.
Q. Do YOU OFFER SLIDING SCALE?
A. We do! We recognize that cost can be a barrier, especially for individuals who are un/underemployed and/or uninsured. We offer a limited number of sliding scale and no fee spots to support folks for whom the cost of accessing therapy is a barrier. We encourage individuals to utilize Alexis J. Cunningfolk’s Green Bottle method as a resource to support them in exploring what fee structure works best for them. We do not ask for “proof of eligibility” and trust each person/family to make this determination for themselves.
Q. What is the cancellation policy?
A. The full fee will be charged to the client if less than 24 hours notice is given to the therapist for a cancelled session.
Q. how can i pay?
A. We accept debit & credit cards (there is a small surcharge), checks, cash & QuickPay/Zelle.
GOOD FAITH ESTIMATES
You have the right to receive a Good Faith Estimate for the expected cost of any non-emergency items or services under the federal No Surprises Law. Under the law, healthcare providers need to give uninsured or self-pay clients an estimate of the total cost of recommended items or services in writing at least 1 business day before they are rendered. The purpose of the Good Faith Estimate requirement is to give individuals an opportunity to use the information to evaluate their healthcare options, manage care costs, and prevent surprise billing.
You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. For questions about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.
Don’t see your question here? Please contact us via the ‘connect’ page and we will get back to you.